Shipping Policy

Welcome to KROSS, your trusted source for high-quality woodworking, building construction tools, and machinery. We are pleased to provide you with details about our Shipping Policy. Before making a purchase on our website at www.krosstools.com, please take a moment to review and understand our shipping procedures.

1. Shipping Locations

We currently offer shipping services within Sri Lanka. Our aim is to make our exceptional products available to customers across the country.

2. Shipping Charges

For your convenience, we offer exclusive shipment charges on our products. These charges are calculated based on your delivery location and the weight of the items in your order. The shipping charges will be clearly displayed at the checkout before you complete your purchase. Please note that these charges are non-refundable.

3. Order Processing

Upon successfully placing your order on our website, our team will begin processing it. We make every effort to ensure efficient order processing and timely delivery to your specified address.

4. Estimated Delivery Time

The estimated delivery time for your order may vary depending on your location and the availability of the product(s). Our team will provide you with an estimated delivery date at the time of order confirmation.

5. Order Tracking

To keep you informed about the status of your order, we provide order tracking services. You will receive a tracking number via email once your order has been dispatched. You can use this tracking number to monitor the progress of your shipment.

6. Delivery Address

Please ensure that you provide accurate and complete delivery information, including your contact number, when placing your order. This will help our delivery team locate your address easily and contact you if necessary.

7. Delivery Confirmation

Upon successful delivery of your order, our delivery personnel will require a signature as confirmation. Please ensure someone is available at the delivery address to sign for the package.

8. Shipment Delays

While we strive to deliver your order within the estimated timeframe, please understand that unforeseen circumstances, such as weather conditions or other external factors, may occasionally cause delays. Rest assured, we will make every effort to minimize any inconvenience caused by such delays.

9. Contact Us

If you have any questions or require assistance regarding our Shipping Policy, please do not hesitate to contact us at:

WALKERS INTERNATIONAL (KROSS)

22/1, Gunathilaka Mawatha, Mabolla,

Wattala, Sri Lanka

Email: walkerslanka@yahoo.com

Phone: 0094112948615

Thank you for choosing KROSS for your woodworking and construction tool needs. We are dedicated to providing you with exceptional products and reliable shipping services. Your satisfaction is our priority.